Experience
Throughout my years as a Web Developer, I predominantly worked with PHP, JS, Node.js and Python
- 2018 - Current
Web Developer
KYLSLAGET AB
My role at Kylslaget AB, (a B2C company) is to develop and maintain their internal CRM system, so they can effectively manage and optimise interactions with customers and potential customers.
Key responsiblities
- Create and maintain a customer database that stores information about the end customer and their purchased products and services.
- Functions to make day-to-day activities easier for the 30–40-person team, including automated e-mails and SMS, customer support, scheduling, and so forth.
- Ensure that our Inventory, tracking, and delivery systems are working flawlessly, including datasets for units, spare parts, etc.
- Design a customer-based errands system that helps us identify what we've done wrong, such as failed installation, invoicing, or delivery problems.
- An e-mail client in the CRM that sends and receives email using Microsoft Graph API or an IMAP server.
- Host our web server on a cloud-based platform.
- Analyze, test, review, and fix any problem related to our web application to ensure maximum performance.